At Falkon, we are building a new system of intelligence that empowers organizations to monitor, analyze, and improve the metrics that drive their business. Having lived through years of bad metrics meetings and reactive analysis fire-drills, we've developed a unique way to combine machine learning, automation, and human intuition to enable decision-makers to understand and act on their top KPIs.
We are now looking for a solutions engineer to unlock our next phase of growth as we onboard more customers to our platform! Through your mix of strong technical skills and deep customer empathy, you'll play a critical role in the successful onboarding, engagement, and retention of customers through defining success criteria, developing data ingestion pipelines, and deploying customer configurations to our platform. You'll further play a crucial role in shaping product direction for our next-generation business analytics platform. As an early and critical member of our growing team you will also shape our internal processes, hiring plans, and company culture.
As a Greylock and Trilogy Equity Partners backed seed-stage startup, we are a fast-growing company working with cutting edge technology to solve some of the biggest challenges in business intelligence and organizational strategy. Our team is made up of product, engineering and research veterans with years of experience at Microsoft, Amazon, Dropbox, Amperity, Convoy and Zulily.
If you have experience as a solutions engineer for a pilot-driven sales process in a data-heavy SAAS company, we want to talk!
What will you do?
What skills are we looking for?
A successful solutions engineer will have:
Additional nice-to-have skills include: